Effective date: October 17, 2026
These Terms of Service (“Terms”) apply to your use of novelhomecare.com (the “Site”), operated by Novel Home Health Care Services of New York Corp. (“Novel Home Care,” “we,” “us”). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
Using this site
You may use the Site for personal, lawful purposes, such as learning about our services, contacting us or reading workplace notices. You agree not to misuse the Site, including by trying to gain unauthorized access, interfering with its operation, sending spam or harmful code, or copying content for commercial use without permission.
Not medical advice
Information on the Site is general and for informational purposes only. It is not medical advice and does not replace the judgment of your doctor or another qualified health professional. Using the Site or contacting us does not create a patient, client or provider relationship.
Emergencies
Do not use this Site or our contact form for emergencies. If you or someone else needs urgent medical help, call 911 or go to the nearest emergency room.
Our services
Descriptions of services on the Site are general. Whether we can provide a service, and on what schedule, depends on an assessment of needs, staff availability, eligibility, insurance or payer rules, and a written service agreement. Any care we provide is governed by that agreement, not by these Terms.
Messages you send us
When you send us a message, you agree that the information is accurate and that we may contact you by phone, email or text about your request. Please do not send medical records or detailed health information through the Site. Our Privacy Policy explains how we handle what you send.
Content and trademarks
The Site’s text, illustrations, logos and design belong to Novel Home Care or its licensors and are protected by copyright and trademark laws. Government notices posted on the Site belong to the agencies that issued them.
Links to other websites
The Site links to websites run by others, such as government agencies and YouTube. We are not responsible for their content, availability or privacy practices.
Disclaimers
The Site is provided “as is” and “as available.” We work to keep information accurate and current, but we do not promise that the Site will always be available, error-free or up to date, to the fullest extent the law allows.
Limitation of liability
To the fullest extent permitted by law, Novel Home Care will not be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, the Site. Nothing in these Terms limits liability that cannot be limited under New York law.
Governing law
These Terms are governed by the laws of the State of New York, without regard to its conflict of law rules. Any dispute about the Site will be handled in the state or federal courts located in New York.
Changes to these terms
We may update these Terms from time to time. The effective date at the top of this page shows when they last changed. Continuing to use the Site after a change means you accept the updated Terms.
Contact us
Novel Home Health Care Services of New York Corp.
247 Prospect Ave, 3rd Floor, Brooklyn, NY 11215
Phone: (347) 763-1012
Email: info@novelhomecare.com